Refund and Returns Policy

Return and Refund Policy 

Last updated: March 05, 2022 

Thank you for shopping at 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our  policy on refunds and returns.  

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions 


The words of which the initial letter is capitalized have meanings defined under the following  conditions. The following definitions shall have the same meaning regardless of whether they appear  in singular or in plural. 


For the purposes of this Return and Refund Policy: 

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers  to Aux Electric, AUX ELECTRIC NEAR FUHARA TALAB, VILLAGE JAURASI KHALSA  SAMALKHA 132101, PANIPAT. 

Goods refer to the items offered for sale on the Service. 

Orders mean a request by You to purchase Goods from Us. 

Service refers to the Website. 

Website refers to, accessible from • You means the individual accessing or using the Service, or the company, or other legal  entity on behalf of which such individual is accessing or using the Service, as applicable. 

Your Order Cancellation Rights 

You are entitled to cancel Your Order within one day from the date of purchase request without giving any reason for doing so. 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a  clear statement. You can inform us of your decision by: 

• By email: with mention your order number

We will reimburse You no later than 14 days from the day on which We receive the cancellation  request. We will use the same means of payment as You used for the Order, and You will not incur  any fees for such reimbursement. 

Conditions for Replacement  

In order for the Goods to be eligible for a replacement, please make sure that: 

• Only product with manufacturing defects can be replaced  

• The Goods were purchased in the last 3 days 

• The Goods are in the original packaging 

The following Goods cannot be replaced: 

• Goods are tempered, dented or in damage (physical or electrical) condition. • Goods which will found working ok in our testing. 

• The supply of Goods made to Your specifications or clearly personalized. • The supply of Goods which according to their nature are not suitable to be replace,  deteriorate rapidly or where the date of expiry is over. 

• The supply of Goods which are not suitable for replace due to health protection or hygiene  reasons and were unsealed after delivery. 

• The supply of Goods which are, after delivery, according to their nature, inseparably mixed  with other items. 

We reserve the right to refuse replace of any merchandise that does not meet the above replace conditions in our sole discretion. 

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This  exclusion may not apply to You if it is not permitted by applicable law. 

Returning Goods for replacement 

You are responsible for the cost and risk of sending the Goods to Us for replacement. You should  send the Goods at the following address: 

Plot no 10, satkartar colony, 8 marla panipat, 132103 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We  recommend an insured and traceable mail service. We are unable to replacement without actual  receipt of the Goods or proof of received return delivery. 

Contact Us 

If you have any questions about our Returns and Refunds Policy, please contact us: • By email:

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